Our Services
With our experience and knowledge of the local market, we create a bespoke go-to-market strategy for each brand. This includes alternative verticals and a marketing launch plan.
Thames Distribution will be a spider in the web between vendor, retailer and consumer.
With over 10 years’ experience working with the some of the biggest names in smart home technology, Thames Distribution is perfectly placed to provide end-to-end sales support.
We have specialists that know your product inside out, and love to explain more about it to potential customers.
Our team of account managers will take full responsibility of liaising with buyers, planning, forecasting and managing products and promotions. Our back office professionals will take care of all customer service requests, including order processing, shipping and tracking, returns queries, warranty, and customer questions.
No two products are the same, which is why our team designs tailored strategies to ensure ease, efficiency, and effectiveness in distribution. By combining data-driven market analysis with channel-specific approaches, we deliver the right route to market for every product and partner.
We ensure that we work alongside your marketing strategy, with the ability to produce bespoke content, helping craft and tell the story of your brand.
Ensuring top-level execution of your channel marketing programme, as well as managing all local opportunities and processes.
Working alongside our partners, some of the world’s biggest brands trust us to deliver their products on time, every time.
We will manage the full returns process, from the moment a customer wants to return a product, to delivery and reporting to the vendor.
Our expertise
Our value-add services
Our team has a combined 50+ years of experience in European retail and distribution. With a team in the UK, we’re also able to open up opportunities in the United Kingdom.
We have the logistics and operations in place to ensure the smooth, quick and reliable distribution of your products to all EU countries.
Partner with Thames Distribution in Europe to benefit from the relationships we’ve built over the years, and gain access to the biggest retailers and etailers.
As a pan-European Amazon partner, we will bring you closer to customers throughout Europe looking to buy on the world’s biggest online platform.
As part of our commitment to all our customers, we’ve invested in feet on the ground in every EU country we serve with a local Thames-employed representative.
European experience & distribution
We unlock doors
Expanding your reach starts with Amazon
Feet on the ground, everywhere we serve.
Countries we service
We have excellent relationships with some of the biggest brands in retail and etail throughout Europe. These are just some of them.
Thames Distribution is headquartered in the UK, with a sales office in the Netherlands. We also have managed warehouses in both locations, which means we can look after all your end-to-end fulfilment needs.
Consumer channels we service
We have excellent long-term relationships with key retail partners across various sectors, regardless of size or customer demographic.
Our long lasting relationship with etail enables us to quickly create the right listings whilst making sure your products are displayed with optimised content.
The DIY channel has become increasingly more important in the go-to-market strategy for many CE brands. We’re experienced in all the little quirks of servicing it.
Professional channels we service
The professional installation channel offers an interesting new opportunity. Get professional installers to adopt your product and apply it in there day-to-day service delivery.
Whether it’s insurance companies, incentive programs, Telcos or ISPs, we have broad access to a large customer base.
Results
Quantifiable success in market presence and growth
Ready to get started? contact usThe collaboration between Enabot and Thames Distribution has resulted in a series of tangible benefits, including increased product visibility across major retail platforms that have boosted consumer engagement. Streamlining logistics and distribution processes has not only cut costs, but also elevated customer satisfaction levels.
This strategic alliance has significantly expanded Enabot’s market share, thanks to careful product placement and enhanced brand recognition. Moreover, Enabot has successfully extended its customer base by breaking into new market segments, with a notable expansion in European markets through retailers such as bol.com.
